Everything You Need to Know About Ordering Your Bespoke Cake

Planning your celebration should be simple and stress-free. Browse our frequently asked questions to find helpful information about ordering, cake sizes and portions, flavours, dietary requirements, delivery, pricing, and bespoke cake designs. If you need further assistance, the Occasions Inc team is always happy to help create the perfect cake for your special occasion.

Frequently Asked Questions

Find answers to the most common questions about our luxury bespoke cakes, including ordering timelines, cake flavours, portion sizes, dietary requirements, delivery options, and custom designs. We’re here to make your cake ordering experience as seamless as possible.
We also have our FAQ for our wedding cakes and corporate cupcakes as these are more specialised. 

Do you create bespoke cakes for all occasions?

Yes, we specialise in bespoke cakes for weddings, birthdays, anniversaries, baby showers, corporate events, christenings, and other special celebrations. Every cake is custom designed to reflect your theme, style, and requirements.

How far in advance should I order my cake?

We recommend ordering your custom celebration cake as early as possible, particularly for weddings and larger events. Popular dates can book up quickly, so advance booking helps secure your preferred date. You can order 12 months in advance for all your family members birthday which will can give you a good offer for booking your cakes in advance.

What cake flavours do you offer?

We offer a wide range of delicious cake flavours, including vanilla, chocolate, red velvet, lemon drizzle, Black Forest, pineapple, pink velvet and more. Custom flavour combinations may also be available upon request.

Can I request a completely custom cake design?

Absolutely. Every bespoke cake design is created specifically for your celebration. We welcome inspiration images, colour schemes, themes, and ideas to help bring your vision to life.

What size cake do I need and how many portions will it serve?

The ideal cake size depends on your guest numbers and serving requirements. We can recommend the most suitable cake size and portions to ensure there is enough cake for everyone to enjoy. Fill out our order form and we can provide with the correct size with portions and cutting guide.

Do you cater for dietary requirements and allergies?

We can accommodate certain dietary requirements and discuss available options during the consultation process. Please advise us of any allergies, intolerances, or dietary preferences when placing your order.

Can you match my event theme or colour scheme?

Yes. We can design your celebration cake to complement your event décor, colour palette, flowers, invitations, branding, or overall theme for all your celebrations.

Do you deliver cakes or could we collect our cakes?

Yes, we are delivery only cake business which means there is no collection. We also provide collection points to your nearest postcode. Regardless of the size of your cake and your location we offer delivery Nationwide. We also offer professional setup services for larger cakes and wedding cakes where required.

Can you include personalised decorations?

Yes, we can incorporate names, ages, messages, monograms, sugar flowers, edible images, and other personalised elements to make your bespoke celebration cake truly unique.

What happens if I need to change my order?

If you need to make changes to your cake order, please contact us as soon as possible. We will do our best to accommodate amendments depending on the stage of production and notice provided.

What payment methods do you accept?

We accept a variety of secure payment methods for your convenience. All our payments are via bank transfer or PayPal for card payments with additional charges of 10% added to your order.

Will I receive an invoice or payment confirmation?

Yes, all customers receive confirmation of their order and payment records for complete transparency and peace of mind throughout the booking process.

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.